QuitWave

Support

Write to meteerdal@gmail.com. One person reads it, usually within two working days.

It helps to include your iPhone model, your iOS version and the app version (Settings, at the bottom of the app). Please do not send anything you would not want in an email — your logs never leave your phone, and they do not need to.

Common questions

I relapsed. Did I lose everything?

No. A slip restarts your current streak and nothing else. Your lifetime total, every milestone you reached and every craving you rode out stay exactly where they were. That is deliberate — the app is built so a bad day costs you a counter, not your history.

How do I change my quit date, my spend or my daily use?

Settings — the gear at the top of the Today screen. Every figure the app shows is recalculated from what you set there.

The money counter looks wrong

It is your reported weekly spend, spread over time and counted from your quit date, in your device's currency. If it looks off, the input is usually the cause: check "Spend per week" in Settings.

My widget or Live Activity is not updating

Open the app once — it refreshes the shared snapshot the widget draws from. If a Live Activity is stuck after an SOS, ending the session in the app clears it. iOS also limits how often widgets refresh when Low Power Mode is on.

I paid, but Premium is not showing

Settings → Restore purchases, with the device signed in to the Apple Account that made the purchase. If that does not do it, email us with the date of the purchase and we will look into it.

How do I cancel a subscription?

Settings app → your name → Subscriptions → QuitWave. Cancel at least 24 hours before the period ends. Deleting the app does not cancel it.

How do I delete my data?

Delete the app. Everything it stored goes with it, because none of it was anywhere else. Individual entries — your reasons, your logged cravings — can be removed inside the app first if you prefer.

Is any of this medical advice?

No. QuitWave tracks and coaches; it does not diagnose or treat, and it will never tell you what to take. The recovery timeline shows its source next to every claim so you can read the research yourself. For advice about your health, talk to a doctor or your local quit-line.